Liability of Ocluvet

Any information provided when you “Subscribe” is subject to our Privacy Policy. Beyond that information, any e-mail or other communications or content you send to any part of this web site is non-confidential for all purposes. If you make any such submission, you automatically grant — or warrant that the owner of such content has expressly granted — Ocluvet a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display the communication or content in any media or medium, or any form, format or forum now known or hereafter developed. Ocluvet may sublicense its rights through multiple tiers of sublicenses.

User Submissions And Contributions

You agree to defend, indemnify and hold Ocluvet, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

Indemnity

You agree to defend, indemnify and hold Ocluvet, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use.

General Information

Any claim or controversy arising out of or related to this Agreement, the website, or the services or products provided on or through the website shall be settled by binding arbitration to be held in Miami, FL in accordance with the rules of the American Arbitration Association. Any such claim or controversy shall be arbitrated on an individual basis and shall not be consolidated with a claim of any other party. The foregoing shall not preclude Ocluvet from seeking any injunctive relief in any court of competent jurisdiction for protection of Ocluvet’s intellectual property rights. You further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Florida for the enforcement of this arbitration agreement and of any arbitration award in connection with any such dispute including any claim involving Ocluvet or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers. These Terms of Use are governed by the internal substantive laws of the State of Florida, without respect to its conflict of the laws principles. If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Disputes

Your privacy is important to us. To better protect your privacy, we provide this notice explaining what information we collect, how we might use that information and the choices you can make about the way your information is collected and used at the website.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of the Site and to enable us to personalize your Internet experience. We may also use this information in the aggregate to analyze site usage, as well as to offer you services, programs, or products. We may also sell, transfer or otherwise distribute certain aggregated non-personal information to third parties. Ocluvet may on occasion combine information we receive online with outside records to enhance our ability to offer information or market to you those services or products that may be of interest to you.

Use Of The Information

We have put in place physical, electronic, and managerial procedures that we believe are reasonable to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. However, you provide information to us at your own risk. Ocluvet will disclose information we maintain when required to do so by law and as set forth herein.

Return Policy

It is of the utmost importance to all of us at Ocluvet that you are completely satisfied with our eye drops. If for any reason you are not satisfied, we offer a free return or exchange within 30 days of receipt of your order

Eligibility for Returns and Exchanges

To be eligible for a return or exchange, the following conditions must be met:

• The tamper evident seal on the bottle is broken or damaged
• The return or exchange request must be initiated within 30 days of receiving the order
• The customer is not happy or satisfied for any reason with their individual results

• We gladly accept returns within 30 days of delivery. If you use our provided prepaid return label, a flat return shipping fee of $6 will be deducted from your final refund.

How to Initiate a Return or Exchange

Contact our customer support team at info@ocluvet.com with your return request. Please indicate your reason for return and your order number and we will send you a prepaid return label for your convenience.

Refunds

Once we receive the returned item(s), we will process a full refund within 1-3 business days. Refunds will be issued in the same form of payment used for the original purchase.

Contact Information

If you have any questions or needs assistance with their return or refund, they can reach out to our customer support team at info@ocluvet.com.

Policy Updates

Ocluvet reserves the right to update our return and refund policy at any time. Please refer to our website for the most current version.